Direct LLM provider calls but no AI gateway
An AI gateway is a routing layer that sits between your application and the AI provider (such as Anthropic, OpenAI, or Google). It handles caching repeated requests, switching to a backup provider if one goes down, controlling costs, and logging every AI interaction for review. Your site appears to call AI providers directly without one. Without a gateway, your AI spend has no guardrails — a spike in usage goes straight to your bill with no warning. You also have no automatic fallback if your AI provider has an outage, and no central record of what your AI is saying to users, which is increasingly required by enterprise procurement processes. Evaluate a gateway such as Portkey, LiteLLM, or Cloudflare AI Gateway. Most take under an hour to integrate and are either free or very low cost at small scale. Start with cost monitoring and a single fallback provider, then expand from there.
Why this matters
Without a gateway, your AI spend has no guardrails — a spike in usage goes straight to your bill with no warning. You also have no automatic fallback if your AI provider has an outage, and no central record of what your AI is saying to users, which is increasingly required by enterprise procurement processes.
How to fix it
Evaluate a gateway such as Portkey, LiteLLM, or Cloudflare AI Gateway. Most take under an hour to integrate and are either free or very low cost at small scale. Start with cost monitoring and a single fallback provider, then expand from there.