Live chat present but no AI/bot integration detected

This check looks for AI or bot integration on your live chat widget. A live chat widget was found on this site, but no AI or bot integration signals were detected alongside it, meaning replies depend entirely on a person being available. Human-only chat only gets answered while someone is actually watching the inbox, which typically means business hours at best. Most chat platforms now ship an AI tier that can handle routine, repeated questions outside those hours, so relying on humans alone means visitors outside your working hours get no answer at all. Your support or RevOps (revenue operations) team should activate the AI tier on your existing chat platform, such as Intercom Fin, Drift Bot or Zendesk Answer Bot, and train it on your knowledge base and FAQs. Free tiers like Tidio or Crisp include basic AI; paid tiers are LLM-powered. Budget one to two weeks.