Case studies not verified by a third-party platform
This check looks for whether your case studies or customer success stories link out to a verified, third-party version on a platform like G2, Capterra, or TrustRadius. Case study content was found on this site, but no link to a third-party verified version was found. Research from CEB and Gartner in 2025 found third-party verified case studies are three times more trusted than self-published ones, particularly in the late stage of a B2B buying decision when a prospect is comparing vendors closely. A case study that only exists on your own site is easy for a sceptical buyer to discount. Your marketing team should publish each case study on G2 or Capterra as well as your own site, and cross-link from your case-studies page to the verified version. Budget around three hours to set up profiles and publish the first few.
Why this matters
Research from CEB and Gartner in 2025 found third-party verified case studies are three times more trusted than self-published ones, particularly in the late stage of a B2B buying decision when a prospect is comparing vendors closely. A case study that only exists on your own site is easy for a sceptical buyer to discount.
How to fix it
Your marketing team should publish each case study on G2 or Capterra as well as your own site, and cross-link from your case-studies page to the verified version. Budget around three hours to set up profiles and publish the first few.