External presence search not run (search API unavailable)

This check confirms whether AuditHQ's external presence search, which checks review and directory platforms, actually ran during this audit. It did not run this time because the search API (the external service that powers the search) was unavailable, so no result was produced either way. This isn't a finding about your business at all, it's a note that one part of the audit was skipped this run rather than returning a real result either way. Your actual standing on review and directory platforms hasn't been checked yet, so it's neither confirmed good nor confirmed bad from this audit. No action is needed from you. The next audit will retry the search automatically. If you want to check manually in the meantime, search '[brand name] reviews' along with 'site:trustpilot.com [brand]' and 'site:g2.com [brand]' to see what turns up in the results.